Measuring our performance

Measuring our performance is integral to the next phase of our strategic growth. We have carefully selected the following Key Performance Indicators (KPIs) to benchmark our progress. In 2009, the global recession has impacted progress against the KPIs.

Financial KPIs

Organic revenue growth

Definition

Organic revenue growth measures the change in revenue in the current year compared with the prior year, from continuing Group operations. The effect of currency movements and acquisitions made during the current or prior financial period have been removed.

We have chosen this specific KPI because our strategy is to participate in markets which have the ability to provide us with growth opportunities.

Performance

Organic revenue growth was adversely impacted by the downturn in the global economy during 2009.

Operating profit margin

Definition

Operating profit margin is defined as operating profit before exceptional items from continuing operations expressed as a percentage of revenue from continuing operations.

This KPI is appropriate because we are focused on increasing the proportion of revenue from those markets where we can make higher returns, in addition to delivering an improvement in operational efficiency.

Performance

Profitability was impacted in all divisions by a reduction in revenue during the year.


Operating cash conversion

Definition

Operating cash conversion is defined as cash generated from continuing operations after capital and development expenditure expressed as a percentage of operating profit before exceptional items from continuing operations. Cash conversion is an important metric to track the management of our working capital and capital expenditure programme.

Performance

Good cash flow was delivered in 2009 due to actions taken to reduce working capital across all divisions in response to the decline in revenues, together with a lower level of capital expenditure.

Earnings Per Share (EPS) growth

Definition

EPS growth is calculated as profit before exceptional items attributable to the shareholders divided by the weighted average number of shares in issue during the year.

We have chosen EPS growth as a KPI as it is a standard metric to determine corporate profitability for shareholders. In addition, it is a measure used as one of the performance conditions in the Group’s Long Term Incentive Plan.

Performance

EPS was negative during the year due to the impact of the global economic downturn on the Group’s results.

Performance

Relative Total Shareholder Return (TSR)

Definition

TSR is defined as capital growth plus dividends paid, assuming dividends are re-invested over the period using a three-month opening and closing average.

We believe that TSR is an important measure of the delivery of shareholder value as well as relative performance. In addition, it is a measure used as one of the performance conditions in the Group’s Long Term Incentive Plan.

Performance

There was a strong improvement in the Group’s share price during 2009 resulting in a TSR of 62.7 per cent compared to the median of the comparator group of 39.4 per cent.

Performance

We recognise that our people are critical to the success of our business. We are committed to creating a safe working environment which supports the development of our employees and rewards them for their achievements. We have taken a number of steps in this area during 2009 including the introduction of a clear set of core values for the Group and the implementation of a new performance management system. We will be introducing a number of non-financial KPIs during 2010 to measure and report on progress.